Snapshot

I’m here to here to stamp out all your poor customer experiences. If you appreciate genuine connections and hate repeating yourself, we may just be perfect for each other. Am I the one you’ve been waiting for?

About me

A committed and loyal companion on your CX journey

Flexible to grow with you

Packages to suit your pocket

Hi I'm Cirrus, your perfect contact centre match

Tired of poor customer care? (Let’s face it, it can be a nightmare!)

I might just be your perfect match, a dream come true,
Brains and heart, a loyal companion, and designed around you.

Do you crave connections, real and bright?
Hate repeating answers, day and night?
Are your customers in a pickle, complaining that your service is fickle?

Let’s explore, take a chance, it’s fate,
Could I be your contact centre soulmate?

Seeking retail organisations that are:
Average Handling Time
Drowning in seasonal rushes
Dreaming of sliding into your shoppers DMs
Ready for hyper-personalisation
Tired of playing phone tag with your customers
Some of my greatest hits
Helped the Greater London Authority save 66% on call costs in just two weeks.
Saved Insure the Box the equivalent of 5-6 full-time agents.
Boosted Cats Protection's customer responses by 46%
Turned Premium Credit into a customer satisfaction haven with 90% happy customers
Personality traits that you'll love

Handles the peaks of seasonal demand surges like a pro. Reliable under pressure. Plays nicely with other systems. Helps you trim costs and boost performance, leaving your bottom line looking fantastic.

Things I'm really good at

Omni-channel smooth talker: Voice, email, SMS, social media – I speak all your love languages. Your shoppers can reach out however they like.

Say hi to my AI: My AI is like having a super-smart friend who always knows the right thing to say. Your agents will shine in every interaction!

CRM cupid: I play nice with your existing CRM systems. All your customer data, neatly arranged in one place.

Workforce whisperer: I keep your team running smoothly. Even when the black Friday or Christmas rush hits, you’ll be able to handle it with grace.

Security snuggler: With PCI-compliant secure transactions, your customers can feel safe and cosy.

Trend spotter: My real-time analytics are so sharp, that’ll help you decide the future with ease.

Ready to start our love story?

Who knows, this could be the beginning of a beautiful partnership.

Simply fill out the form opposite and share a little about yourself. After you submit, we’ll get in touch to see if we hit it off.